Shipping Policy

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This is the shipping policy for Creole Jordan.  Please note that we reserve the right to change or update our this policy at any time without notice.

Domestic Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery time Shipment cost: USPS Priority Mail, USPS Overnight *1-2 business days * Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO addresses is available with USPS but is not available for Overnight delivery.  Creole Jordan ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes 

Creole Jordan is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages

Creole Jordan is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the U.S.